Faulty electric meter not working Complaint letter to electricity co.

Any defect in your electric meter may lead to error on electricity consumption reading in the meter and ultimately leading to wrong billing. It may end up with high billing or even low billing in some cases.

Hence, it is always advisable for you to keep a tab on your billing amount and units consumption every month. So that if any error happens you will able to know it instantly.

Sample #1

(SHORT Complaint Letter)

Date: ..............

To
(Name of the Electricity Company)
(......... Branch)
(Address)

Sub.: Complaint against wrong meter reading in the electric meter

Dear Sir/Madam,

I, (name of the consumer), would like to lodge a complaint regarding faulty electric meter at my house. My electricity consumer no. is ............... with area code ........... My address is ......................................................

Generally, my electricity bill per month is around (amount) with approximately ...units of consumption monthly. But for the last two months I received bill for a very huge amount. Our regular electricity consumption is almost the same and therefore I can not possibly imagine why the bill will be so much. Last four months bills copies are enclosed herewith for your reference.

I, therefore, request your goodself to kindly send your representative to check our electric meter and have it replaced. Also I kindly request you to reissue the bills for the last two months as they are wrongly billed. I shall be grateful if my complaint is attended to as soon as possible.

Yours faithfully,

signature
(Name of the Consumer)

Sample #2

(DETAILED Complaint Letter)

Date: ..............

To

(Name of the Electricity Company)

(......... Branch)

(Address)

Sub.: Complaint regarding faulty electric meter

Ref: Consumer no. ..............., Area code ..........

Dear Sir/Madam,

I have been a loyal customer of your electricity company for many years. I have always tried to make the payments in due time and never cheated on the electricity consumption by any way. Recently I realized that I have been receiving bills for almost twice the amount I was being billed earlier. I analyzed the daily electricity consumption of my household carefully for the last few months and I am very sure our electricity consumption has not increased that substantially compared to the billing received. Hence, there must be some error in the electric meter. It might have become defective or faulty.

My electricity connection consumer number is ................. with area code .............. at my residential address ........................... I was receiving a billing amount in the range of .......... to .......... For the last two months I have received bills for an amount much higher than the average amount. Last five months bills copies are enclosed herewith.

Therefore, I kindly request you to send your representative to change the current electric meter at our home. I further request you to kindly reissue bills for the earlier two months as they were wrong. In my opinion, the average billing amount of the earlier period can be taken for generating new bills for the last two months or a refund can be adjusted in the next billing.

I shall be grateful to your goodself if my complaint is addressed to at the earliest and solution is provided soon.

Yours faithfully,

signature

(Name of the Consumer)

Sample Complaint Letter Against Excess Bill to Electricity Board

As soon as you come to know about any discrepancies in the electricity bill, without any further delay, you should lodge a complaint at the electricity board about it.

You should carry with yourself the following things while visiting the electricity board office for ready reference of the officer who is taking record of your complaint:

1) Previous bill original or photocopy;

2) Current bill original copy;

3) Photo of latest meter reading captured through your mobile (some officers would like to see it);

4) Complaint letter regarding the error in bill you are complaining about.

There are different ways of lodging a complaint:

1) Submit a complaint online through the portal of the electricity board; (not very effective and timely so far)

2) Fill in the complaint letter form prescribed by the electricity company and submit it at their concerned branch office;

3) Carry all the required bills and documents to the concerned electricity officer, explain your matter and he will fill in the complaint form and lodge the complaint;

4) Write your complaint letter with all required details, enclose the bills with it and submit it at the office.

Here's a format of complaint letter that may come handy for you.

FORMAT

Date: ......................

From

(Name of the Complainant)

(Full Postal Address)

(Contact Number)

To

(Name of the Officer)

(Designation)

(Name of the Electricity board)

(Address)

Sub: Complaint on wrong bill amount for the month of ..............

Ref: Electricity connection consumer no. ........... area code ........

Dear Sir,

I am currently residing at ................., which is having electricity connection bearing consumer no. ............, area code ............ Today, I was shocked to receive the current electricity bill (no. .....) for an amount of Rs. .......... My monthly electricity bill amounts generally range between Rs. ........ to Rs. ......... The bill for this month (month name) is almost twice the amount of my regular bills.

I investigated the matter from my side to find out the error and I noticed that the meter reading unit for the current bill is showing more units than the current meter reading which is impossible.

Units as per last billing: .......

Current meter reading units: ........

As you will notice there is clearly an error in it. I, therefore, kindly request you to correct the current bill and issue a fresh bill for the current month. Otherwise, please adjust the excess amount to be paid by me for the current wrong bill amount in the next month's bill amount.

I hope my complaint will be resolved as soon as possible.

Thanking you!

Yours faithfully,

  (signature)

(Name of the Complainant)

Electric Sub-meter Installation Request Letter to Electricity Board

A landlord might require sub-meters installation for the rooms or flats rented to his different tenants to separately identify their electric consumption monthly and accordingly claim payments from them.

Similarly, in a joint family, each family may want to pay electricity bill in proportion to their consumption. Likewise, in many other cases people or organizations apply for sub-meters to the electricity board company.

Please check with your Electricity board if they have any specific application form or any online facility to apply for sub-meters - if not, then you can write an application letter giving details of your electricity connection, requesting for sub-meters installation and the reasons for such installation.


Some of the electricity companies are making available online facility to their consumers for applying for sub meters installation. Do enquire with the electricity company's customer care executive over phone, in case you are interested to apply online.

Manual application letter format could be as under. Fill in all required information. Do carry latest original bill while visiting electricity office.

FORMAT

Date: ......................

From

(Name of the Applicant)

(Full Postal Address)

(Contact Number)

To

(Name of the Officer)

(Designation)

(Name of the Electricity board)

(Address)

Sub: Sub-meters installation request

Ref: Electricity connection consumer no. ........... area code .........

Dear Sir,

I have a building at (address) which is having 4 flats and those are rented to 4 different tenants. The building has an electricity connection bearing consumer no. .................... area code .............. The bills are generally shared equally by the tenants. But there has been disputes on it from time to time. In the absence of any sub-meters, it is very difficult for me to know the electricity consumption units of each tenant.

Hence, I am kindly requesting you for installation of four sub-meters at the same premises where the earlier meter is installed. I will be making necessary payments for the meters and installation charges upon receipt of the approval.

Kindly consider my application favorably.

Thanking you!

Yours faithfully,

  (signature)

(Name of the Applicant)

Refund of Security Deposit Request Letter to Electricity company

While applying for a new electricity connection, along with the submission of application form and supporting documents, a security deposit amount, as may be fixed by the Electricity board/company, has to be deposited.

The security deposit amount is refundable upon surrender of the electricity connection after adjustment of any pending bills as may be due but not paid.

The Electricity board may have a prescribed format of application which has to be filled and submitted at their concerned office for claiming refund of security deposit amount. Please do check with them at first. Generally, the connection surrender application form contains the point on security deposit refund request.

If they do not have any application form for this, then you can write a simple letter having all the details about your electricity connection, surrender application reference and refund request.

FORMAT

Date: .........................

From

(Name of the Applicant)

(Full Postal Address)

(Contact Number)

To

(Name of the Officer)

(Designation)

(Name of the Electricity board)

(Address)

Sub: Refund of security deposit for the surrendered electricity connection

Ref: Electricity connection No. ........... Surrender application no. .............

Dear Sir,

I am writing to you to kindly request you to refund me the security deposit amount of ................, which I had deposited while applying for my electricity connection bearing no. .................... at ................., area code ................. The 

As I have shifted my residence location from ............ to ............, I had applied for surrender of the connection on ............ by application no. ................ All the official formalities for the surrender of the connection have been completed already along with handing over of the electricity meter to your representative.

Therefore, I humbly request your goodself to please process my security deposit refund request at the earliest and refund the amount to me. I shall be grateful to you for this.

Thanking you!

Yours faithfully,

  (signature)

(Name of the Applicant)