Faulty electric meter not working Complaint letter to electricity co.

Any defect in your electric meter may lead to error on electricity consumption reading in the meter and ultimately leading to wrong billing. It may end up with high billing or even low billing in some cases.

Hence, it is always advisable for you to keep a tab on your billing amount and units consumption every month. So that if any error happens you will able to know it instantly.

Sample #1

(SHORT Complaint Letter)

Date: ..............

To
(Name of the Electricity Company)
(......... Branch)
(Address)

Sub.: Complaint against wrong meter reading in the electric meter

Dear Sir/Madam,

I, (name of the consumer), would like to lodge a complaint regarding faulty electric meter at my house. My electricity consumer no. is ............... with area code ........... My address is ......................................................

Generally, my electricity bill per month is around (amount) with approximately ...units of consumption monthly. But for the last two months I received bill for a very huge amount. Our regular electricity consumption is almost the same and therefore I can not possibly imagine why the bill will be so much. Last four months bills copies are enclosed herewith for your reference.

I, therefore, request your goodself to kindly send your representative to check our electric meter and have it replaced. Also I kindly request you to reissue the bills for the last two months as they are wrongly billed. I shall be grateful if my complaint is attended to as soon as possible.

Yours faithfully,

signature
(Name of the Consumer)

Sample #2

(DETAILED Complaint Letter)

Date: ..............

To

(Name of the Electricity Company)

(......... Branch)

(Address)

Sub.: Complaint regarding faulty electric meter

Ref: Consumer no. ..............., Area code ..........

Dear Sir/Madam,

I have been a loyal customer of your electricity company for many years. I have always tried to make the payments in due time and never cheated on the electricity consumption by any way. Recently I realized that I have been receiving bills for almost twice the amount I was being billed earlier. I analyzed the daily electricity consumption of my household carefully for the last few months and I am very sure our electricity consumption has not increased that substantially compared to the billing received. Hence, there must be some error in the electric meter. It might have become defective or faulty.

My electricity connection consumer number is ................. with area code .............. at my residential address ........................... I was receiving a billing amount in the range of .......... to .......... For the last two months I have received bills for an amount much higher than the average amount. Last five months bills copies are enclosed herewith.

Therefore, I kindly request you to send your representative to change the current electric meter at our home. I further request you to kindly reissue bills for the earlier two months as they were wrong. In my opinion, the average billing amount of the earlier period can be taken for generating new bills for the last two months or a refund can be adjusted in the next billing.

I shall be grateful to your goodself if my complaint is addressed to at the earliest and solution is provided soon.

Yours faithfully,

signature

(Name of the Consumer)