A bank activates the auto pay facility for credit card only after receiving written request from a customer. Once the bank activate auto debit option, then at any point of time later the customer can also request for deactivation of the auto debit facility in case he/she so wishes for due to any reasons whatsoever.
How to apply for cancellation: Customer can visit the bank's branch to collect the application form for it and submit it there. Some of the banks are providing the application form for it on their website, please download it, print it, fill in the details and submit it at the bank's branch office or send it by post to the address given in the form.
Some banks may accept the cancellation request through a written letter duly signed by the customer. Following template could be used, which has all necessary details. Submit it at the bank.
FORMAT
Date: .........................
From
(Name of the Credit Card holder)
(Full Address)
(Mobile No.)
(Email Id)
To
The Manager
(Name of the Bank)
(Name of the Branch)
(Branch Address)
Sub.: Request for cancellation/deactivation of auto debit instruction on credit card
Dear Sir/Madam,
I am a holder of credit card of (bank name). Currently, as per my earlier request, auto debit facility is active in my credit card. I hereby request you to kindly cancel the auto debit facility opted for total amount due / minimum amount due in the credit card.
Kindly note my credit card details as follows:
Credit card number: .................................
Savings / current account linked for auto debit: ....................................
I agree to pay subsequent credit card bills before the due date of payment through any other modes of payment made available by your bank.
I agree to oblige by the terms and conditions in this regard. Necessary charges for this may kindly be debited from the savings / current account linked with my credit card.
Kindly do the needful and communicate once done.
Yours faithfully,
signature
(Name of the Credit Card holder)
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