Confirmation Letter format for Employee after Probation Period

Mostly, in every job where the person is supposed to be taken as an employee of the company (not as a contractual associate), that person is put on probation for the initial few months. This is called as Probation Period in job.

In this period of time, generally, the abilities to work for the given job role and the overall character of that person at work place is tested in order to finally evaluate whether or not he is the right candidate for that job and for the organization at large.

During probation period, especially, the work of the person is closely monitored and the progress is deeply assessed. So, the person, who wants to continue the job at that organization, should be extra careful to not only complete the work diligently but also to adhere to the timeliness, good conduct at work, etc.

Once the probation period is over, the employer evaluates the progress and decides whether or not to continue to hire your service. If they so decide to continue to take your service, then they would at first release a confirmation letter to you and then provide the appointment letter as a payroll employee of the organization.

The format of such confirmation letter could be as follows:

FORMAT

Ref: ..................

Date: ................

To

(Name of the Employee)

(Address), Phone No. ...

Email Id. ...........

Sub.: Service confirmation in our Organization

Dear Mr. .............,

We would like to congratulate you on your successful completion of the probationary period of ...months in our organization. We are glad to have received satisfactory reports from your superior regarding your performance during the said period. You have been punctual at work, completing assignments to the satisfaction, maintaining good conduct with other associates at work and we appreciate you for that.

The management wishes to confirm your continued service as a (Designation), in the ................ Department of our esteemed company with immediate effect from today. Congratulations!

You will be working under the supervision of (Name of the Officer), (Designation). You will report to him directly. Keeping most of the conditions of the terms of employment the same as earlier, your appointment letter will be issued soon by the HR department. Needless to mention there will be an immediate hike in your pay scale. Hope it will be to your satisfaction at the moment.


Now that you are going to be an integral part of the organization, we would expect greater efforts from you to strive to do better at work for ultimately setting the organization on the growth path. We have complete faith on you, you would not disappoint us.

Once again congratulations and welcome aboard. Wishing you all the best!

Sincerely,
For ............ Private Limited,

  signature

(Name of the Officer)
(Department Name)

Retirement Congratulations Letter to Employee from Employer

Congratulations is a medium to communicate to someone that you are happy about their success or happiness on a particular matter.

Well, in case of retirement, there is obviously no success about it, so some might think congratulating on retirement might be an offensive thing. But it is not so if you can word it properly in your email or letter or even while congratulating personally.

Retirement is a matter of happiness as it is a breakpoint of all the years of hard work that a person has gone through. So, congratulating him or her is essentially to wish them good luck and lots of happiness for the rest of their retirement days.

Hope the following formats are useful to you. Add or delete sentences suitably as you like.

FORMAT #1

(Letter to Employee)

To

(Name of the Employee)

(Address, Phone no.)

Hello Mr. ...............,

Warmest congratulations on your retirement from service on (date). You have been a valuable member of our organization for a long period of time. You had worked dedicatedly and accomplished many things that helped this organization grow faster. We are thankful to you for your service.

Well, departing is a sad affair and we surely don't want to lose an asset like you. Yet we are happy that you are going to have a relaxed life post retirement. Your absence will surely be felt here in (organisation name). Your subordinates do like you a lot and highly appreciate your unbiased support to them at the workplace. You are an inspiration to many. I am sure they have learnt a great deal from your work methods which will help them build their career too.

You had provided some very valuable suggestions for improvement of our products and services and certain great suggestions relating to workplace were really helpful. We really appreciate your loyalty to the organization.

I am taking the liberty to say it on behalf of all staff that we are really going to miss you at work. We wish you all the best for spending your retirement time happily with lots of joyful moments.

Do feel free to visit us anytime after retirement. You are always welcome here.

Yours truly,

signature

(Name of the Boss/Officer)

Date: ...................

FORMAT #2

(Email to Employee)

Dear Mr. .............,

I would like to congratulate you on your retirement. Well, retirements can be a bit sentimental. We are surely going to miss you at work. You were an integral part of our organization and a loyal employee for a long period of time now. We highly appreciate your commitment and unbound devotion to work. It is really inspiring for many.

Your approach to completing work assignments are unique and as we have been told - they are being followed wholeheartedly by some at work. You have tried to keep the work atmosphere agile and happy with your constant support and fun filled activities some of the times.

We thank you deeply for your association with the organization and wish you good luck with your retirement. May you prosper well and stay healthy and happy forever.

Do not forget our doors are always open for you. You are welcome to visit us anytime. We will appreciate that.

Have a nice day/evening!

Warm regards,

(Name of the Boss/Officer)

Demand Notice format for Overdue Payment on Promissory Note

A promissory note is one of the various types of negotiable instruments that is used for monetary or payment related transactions. A promissory note is written on a piece of paper and serves as a legal document.

In a promissory note, one party (called 'maker') promises to pay to another party (called 'payee'), a certain sum of money, under definite terms, either at a particular date in the future or at a determinable time in the future or at any time on demand by the payee.

If under any circumstances the maker of the promissory note fails to make a payment to the payee by the time as agreed, then the payee should write a demand or collection letter to the maker without any further delay, because time is an important factor if the matter goes for deciding in a court of law.

Format of such demand/collection letter is as under. Modify it suitably as needed at your end. You should send the notice by email too, which may be very useful in a court for evidence.

FORMAT

DEMAND ON PROMISSORY NOTE

Ref: ...............
Date: .............

From
(Name of the Payee)

(Address, Phone No.)

To
(Name of the Maker)
(Address, Phone No.)
(Email id:...............)

Sub: Payment overdue - final notice
Ref: Your promissory note dated .............

Kindly refer to your promissory note dated ............. for a sum of (amount) which was to be paid to me on (date). You have failed to make a payment on the given day. Therefore, kindly be advised that I have every right to proceed for legal action against you for this wilful default by you.

However, I am willing to give you another opportunity to make good of the payment. As per the terms of the promissory note you are liable to pay interest at 18% per annum upon default in payment. You are to make the payment within the next ...days i.e. on or before (date), for the full principal money plus interest accrued on that till the date of actual payment to be made by you.

If the entire money due from you is not received by (date), then I shall be bound to proceed for legal action against you at appropriate legal forum. Please also note that as per the terms of promissory note - you are also liable to bear all costs including attorney's fees incurred by me in relation to collection of this debt from you because of your default in making payment on time.

I hope you will make necessary payments in time to avoid any further inconvenience in terms of money and time.

Sincerely,

signature

(Name of the Payee)

Request Letter to Bank to Add or Remove Joint Account Holder

Many people prefer to have joint holding for a single account in bank. It could be done with two or even more people together. This is mainly done in cases where people want to accumulate their earnings and savings at one place and operate. A joint holding is a matter of complete trust.

But sometimes due to change in their level of understanding on it and at some time because of disputes between them, the joint holders may want to remove a holder's name or add a new one to it.

The bank will have a specific form for this purpose which needs to be filled in, signed and submitted to them. Please check at their branch or in their website or call their customer care. In case they don't have any specific format then you may submit your request through a letter.

The following format can be modified suitably and used for your purpose.

FORMAT

(for removing an existing joint holder)

Date: ..............

To

The Manager

(Name of the Bank)

(Name of the Branch)

Sub.: Change in joint account holding
Ref: Savings account no. ..................

Dear Sir,

We are having a savings account bearing no. .................. in your bank's branch at ............. jointly in our names. We are hereby requesting you to kindly update the joint holding details as under.

Deletion of existing joint holder

Name of the account holder to be removed: .............................

The self-attested identity and address proofs of the said account holder are enclosed herewith for your records and verification.

We acknowledge the terms and conditions of the bank for this purpose and we agree to abide ourselves with them including any changes thereto in future.

Kind request to do the needful in this regard.

Thanking you,

Yours faithfully,

  signature                                     signature

(Name of the Joint Holder #1)   (Name of the Joint Holder #2)

FORMAT

(for adding a new joint holder)

From
(Name of the Account holder)
(Address and telephone no.)

To
The Manager
(Name of the Bank)
(Name of the Branch)

Sub.: Request for change in joint account holders
Ref: Savings account no. ..................

Dear Sir,

I am having a savings account (no. ...................) in your bank's branch at .............. I am interested to add a joint holder to the said account. Hence, I hereby request your goodself to kindly update the joint holding as under.

Addition of a new joint holder
Name of the account holder: .............................
Mode of operation: Joint limit - (amount), Single limit - (amount)
Signature: ............................
Photograph - [..........] (sign across it)

The identity and address proofs of the new joint holder self attested by him along with the specimen signature copy on paper are enclosed herewith.

I understand and acknowledge the terms and conditions of the bank in relation to such change and joint holding. I agree to abide by the same including any amendments thereto in future as maybe done at your end.

Kind request to update the same and intimate upon change.

Thanking you,
Yours faithfully,

  signature
(Name of the Joint Holder)

Place: .................
Date: ...................

Application Letter to Bank for Mobile Banking Activation Sample

When a customer of the bank wants to perform transactions through mobile, then the customer should have mobile banking services activated for its bank account otherwise he will not be able to do the transaction through mobile.

Once the bank activates the mobile banking services for the customer's account, the customer is given a MPIN, which is short for ‘Mobile banking Personal Identification number’. It is just like an ATM PIN which is used for authentication purposes to approve a transaction. Generally, a MPIN is a 4 digit code but some banks provide 6 digit MPIN too.

Mobile banking is used in different mode of transactions including SMS / IVR mode of banking, USSD banking, Mobile Application (App) banking, UPI or IMPS, etc.

Most of the banks will already have a pre-printed form which needs to be filled up, signed and submitted at the branch. But some other banks like rural or co-operative banks may not have such forms, in which case you have to submit a written signed letter from you. The following format can be used.

FORMAT

Date: ...................

To
The Manager
(Name of the Bank)
(Name of the Branch)

Sub.: Registration for Mobile banking services for my savings account
Ref: My savings account no. ...............................

Dear Sir/Madam,

I am a savings account holder of your bank's branch at .............. I wish to register for the mobile banking services of the bank. I am hereby submitting my request for the activation of mobile banking services for my account the details of which are as under:

Account Number: .........................

Customer/user Id: ....................

Date of birth: ....................
Mobile number: .....................

Email id: .......................................
Name of the account holder: .........................

I have gone through in detail the terms and conditions prescribed by the bank with regard to its mobile banking services provided to the customers. I agree to abide by the same and accept them unconditionally.

I further agree to abide by any modifications to these terms and conditions that may be made by the bank in future with or without any notice.


I further acknowledge the responsibility on me for the transactions executed through mobile banking services and I agree that the same will be binding on me.

I, therefore, request you to kindly activate the mobile banking services for my account and provide me with MPIN - Mobile banking Personal Identification number and other details as may be necessary.

Kindly communicate once the services are activated for my account.

Thanking you,

Yours faithfully,

 signature

(Name of the account holder)

Covering Letter for Bid Submission with Tender Documents

Cover letters are always a sign of good business conduct / etiquette. While submitting bidding documents to the tender-inviting company, the bidder should write an impressive cover letter with it to offer and convey their interest to take the job/project and showcase in brief why they should be the chosen one.

In the following letter - the "Date" at the beginning is essentially the date of the letter drafted and printed and submitted to the officer for signature and the "Date" at the end is the date when the letter was signed by that officer. It is not mandatorily necessary to have both dates in the letter. You can have any one of it as you like.

FORMAT

(To be printed on the letterhead of the bidder)

Ref: ...................                                                Date: .................

To

(Name of the Organization)

(Complete Address)

(Tel. No. / Email)

Kind Attn: (Name of the Officer), (Designation)

Sub.: Our bid/offer submission for the .................... work

Ref: Your Tender specification no. ........... dated .............

Dear Sir/Madam,

We are herewith submitting our Bid documents against the Tender floated by your Company bearing no. ............. dated .............. We are willing to offer our services to carry out the work specified in the said Tender document.

We have gone through the following documents and information made available by you along with the tender document and we hereby agree to abide ourselves with the terms and conditions mentioned therein.

(1) Notice Inviting Tender (NIT)

(2) Price Bid

(3) Contract clauses

(4) General Forms

(5) Letter of Undertaking

(6) Performance Bank guarantee terms
(7) Integrity pact/agreement
(8) Indemnity agreement

We understand and acknowledge that:
(a) Your company reserves the right to reject any or all bids including ours without assigning any reasons for it and we hereby waive our right to challenge the same in future.
(b) Your company is not bound to accept the lowest bid received by you.
(c) If our bid is accepted, we shall be required to execute all the works mentioned in Tender document and comply with the terms and conditions of the contract, a draft of which was attached along with it.

The Tender forms duly filled in and signed by the authorized representatives of our organization are enclosed herewith along with a Demand Draft (DD) towards the Earnest Money Deposit (EMD) for a sum of ...(amount).

We strongly hope that our bid will be considered positively. We are a reputed company, our employees and staff show a great deal of commitment towards the work of our clients.

We look forward to associate with your organization.

Sincerely,

For (Name of the Company),

signature

(Name of the Officer)

(Designation)

(Department Name)

Place: ..................

Date: ...................

Letter to Bank: settlement claim on deceased person's account

Letter of disclaimer to bank by legal heirs/claimants for settlement of balance amount lying in the account of a deceased person, whereby the legal heirs/claimants together make claim on the money lying in the account and request the bank to credit the money to their accounts and further they undertake to bind themselves for any future disputes or claims from other parties.

The bank may insist on the claimants to submit the letter in the form of an affidavit to be printed in stamp paper, signed by all the claimants and notarised by a notary or magistrate.

Following format can be used. Modify it suitably as per your need. Add all the details correctly to avoid any repetition of work.

FORMAT

Date: .................

To

The Manager

(Name of the Bank)

(Name of the Branch)

Sub.: Settlement of claims in respect of deceased account holder

Ref: Savings account no. ................ in the name of ..................

Dear Sir,

With reference to the captioned account, we advise that (Name of the deceased account holder), the holder of the said account has expired on (date). A copy of the death certificate is enclosed herewith for your kind information.

Late (Name of the deceased account holder) was maintaining the said savings account and had two Fixed Deposits (FDs) linked to that account. As per our information, the said savings account had a balance of (sum of money). Bank passbook, atm card, cheque book and FD original receipts are enclosed herewith.

We are herewith lodging our claim for the above balances with accrued interest of the above named deceased in terms of succession certificate / court order dated .......... Copy of which is enclosed herewith. We declare that we are the legal heirs of Late (Name of the deceased account holder). Kindly note the following information for your records.

S.No. | Name of the legal heir | Age | Address | Relationship with the deceased
   1.
   2.

We have to advise that we have no objection to your paying the balance amount lying in the said account with your bank and the FDs in the name of the Late (name of the deceased account holder) to the following claimants.

S.No. | Name of the claimants | Age | Address | Relationship with the deceased | Signature

   1.

   2.

   3.

We solemnly declare and affirm that neither we nor our heirs or legal representatives will revoke the declaration made herein. We further undertake to bind ourselves without questioning the bank's action for the payment of the balance in the said account and FDs maturity value to the above mentioned claimants and for any legal proceedings or third party claim arising out in future in relation to this matter.

We declare that the facts stated above are true and correct to the best of our knowledge and belief.

Kindly acknowledge the receipt and oblige.

Thanking you,

Yours sincerely,

  signature

(Name of the Legal heir)

 signature

(Name of the Legal heir)

Enclosed:

1) Identity and address proofs of claimants (self attested).

2) Copy of Death certificate of deceased. Certified by a gazetted officer.

3) Indemnity letter on stamp paper.

4) Bank passbook, ATM card and cheque book.

5) Certified copy of Succession/Legal heirship certificate issued by competent authority.

6) Original FD receipts.

Letter to EPF Office Provident Fund Claimed But Not Received

In case you have applied for withdrawal of your provident fund (PF) amount, but you have not received the money after waiting for several days, then you should lodge a complaint on this.

Depending upon the particular case, a complaint can be lodged either against the employer or the concerned EPF office.

(1) Complaint against Employer - if PF withdrawal/claim form is submitted with the Employer but they have not forwarded it to EPF office after completing necessary formalities;

(2) Against EPF officials - if PF claim form was submitted by Employer at EPF office but EPF office is taking too much time to process it.

The employee should at least wait for a month before proceeding to lodge complaint.

You can also register your grievance online at EPFiGMS portal developed by Employees' Provident Fund Organisation, Ministry of Labour and Employment, Government of India.

Please also note that now employee also has an option to submit PF claim form directly to the EPF office without going through the employer.

Template #1 - Complaint letter against Employer

Date: ...............

To

Office of the Addl. Central Provident Fund Commissioner, .......

(Zonal/Regional Office Full Address)

Sub.: Complaint regarding negligence by ex-employer in processing PF claim

Ref: UAN .................. PF Number ...............

Dear Sir,

I beg to state that I was an employee of (Name of the Company) during (date) to (date). Few days after resigning from the company, I had submitted my request for withdrawal of my provident fund with the said company. I had completed all the documentation and signing formalities and had handed over all the necessary documents to the company during my visit on (date).

It has been over ...days since then and I have not yet even got any acknowledgment number or receipt regarding the submission. I have also not received any acknowledgement email or sms from your EPF office. I had tried to check the online at EPF site and through Umang app but I could not find any information on the status of my PF withdrawal application.

It seems my application has not yet been forwarded to your office for processing. I have been trying to reach the company for an explanation, but they are avoiding the matter indirectly and putting me through unwanted inconvenience.

Therefore, I request your goodself to kindly instruct the company to take necessary action from their side in this matter and may your office be kind enough to process it without any more delays. Further, I request you that strict action be taken against the said company for such negligence and for causing harassment to ex-employees like me.

Thanking you in expectation that my complaint will be resolved at the earliest.

Sincerely,

signature

(Name of the Person)

Template #2 - Complaint letter against EPF office

Date: ............

To

Office of the Addl. Central Provident Fund Commissioner, .......

(Zonal/Regional Office Full Address)

Sub.: Complaint regarding delay in processing my PF claim

Ref: UAN .................. PF Number ...............

Dear Sir,

Respectfully, I would like to draw your kind attention to my grievance on the undesired delay caused in processing my application for withdrawal of provident fund by your EPF office.

With reference to the captioned UAN and PF number, I beg to state that I had submitted my PF claim form with all necessary documents with my ex-employer on (date). The concerned official at my ex-employer organisation has informed that they had submitted my PF claim form at your office on (date). Acknowledgement number for the same is .................

I was informed that it takes generally 15 days to process the claim and to transfer the money to my bank account. However, I regret to inform that it has been over 45 days since then, but my application status still shows pending and I have not received any money in my account.

For your kind information, to the best of my knowledge, my PF claim form was complete in all respects and all supporting documents were submitted along with it. Hence, I can not possibly comprehend the circumstances leading to such delay in processing.

Therefore, I kindly request your goodself to instruct the concerned official to take immediate action on this. I will be grateful to you for your help.

Thanking you in expectation that my grievance will be attended to soon.

Sincerely,

signature

(Name of the Person)

Copy To: Employees' Provident Fund Organisation (EPFO), 14, Bhikaiji Cama Place, Bhavishya Nidhi Bhawan, New Delhi-110066

Letter of Appointment of Sole/Exclusive Distributor/Agent sample

A sole distributor is appointed by the supplier company for a particular territory. The sole distributor is the only distributor with whom the supplier deals with for that defined territory.

The supplier can not sell their products to other distributors for that same territory for which sole distributor is already appointed, but the supplier is at liberty to sell their products directly to customers on their own (viz. through their own outlets).

Whereas in case of exclusive distributor - the distributor is given with exclusive rights to sell the products of the supplier company for a particular territory as defined in the agreement between them. Here, the supplier is restricted to sell their products through any other distributors or agents or even on their own for that particular territory.

Generally, there is a "Distribution Agreement" executed between the Supplier and the Distributor for defining the scope and period of the agreement, mainly covering the terms and description on the type of goods or services, area of the territory or region, rights given to distributor, restrictions on supplier, duration of the agreement, etc.

Mostly, before the signing of the agreement, a letter of appointment is issued to the distributor, to inform the distributor about the approval from supplier and giving a brief about the products and rights.

Template of such appointment letter for sole distributor is given hereunder. Same format can be used for exclusive distributor appointment with minor modifications on agreed terms.

FORMAT

(Print on company letterhead)

Ref: .................

Date: ...............

To

(Name of the sole distributor)

(Complete Address)

(Tel. No. ..............)

(Email: ................)

Sub.: Appointment as Sole Distributor

Dear Mr. ................,

This is with reference to your letter bearing no. ............ dated ........... regarding your interest for appointment of your business concern as the sole distributor of our company for the ........ products for the ........ locality.

We thank you for your faith in our company and its products and we highly appreciate your efforts in marketing our products. We also appreciate your interest in becoming the sole distributor of our company for the said locality/region and for scaling up the sales for our mutual benefit.

We are happy to inform you that your business with name and style of M/s. .................... has been approved for appointment as sole distributor of our company for the (territory name).

Sole distributorship is given for the following types of products only:

1. ......................

2. ......................

3. ......................

The rights of sole distributorship is given to your business for a period beginning from (date) till (date).

Our company reserves the discretionary right to end the sole distributorship awarded to your business if there will be any violation by your business of our company policies. Company policy documents are enclosed herewith for your perusal. Please do make your concerned staff aware of these terms.

Please note that this exclusivity of rights is given only to restrict our company from appointing other distributors for the said locality and it will not prevent us from selling the goods from our own outlets.

We are quite hopeful that your business will strive hard to do better in sales and will meet the targets in time.

We wish you all the very best in your venture. Have a nice day/evening!

Yours faithfully,

For (Supplier company name),

    signature

(Name of the Officer)

(Designation)

(Department Name)

Encl: As above

Complaint Letter Sample for Wrong/High Telephone Billing Error

Errors in telephone bills are not a new thing, it's quite common with the growing number of telephone subscribers especially in mobile connections.

Landline subscribers number is going down, of course, they are being used mostly at organizations and rarely at homes. The error is negligible in these sectors as compared to mobile connections.

Telephone bills are being generated digitally. No human manual calculations are done, so chances of error should be less. But still error happens mostly because of some backend feeding errors or miscommunications between company and consumer.

Once you identify that there is a possible chance of error in your bill you should complain about it immediately to the company. Methods of complaining are:

1) Send physical complaint letter to company's concerned address;

2) Send an email to the company's email id describing your complaint;

3) Call over the phone at the company's customer care number to lodge a complaint;

4) Submit complaint at the website of the company with or without logging in.

In the telecom company website you will find all the information as to where to lodge the complaint through letter or email or phone or website.

Here's a format of complaint letter that can be used for submission of complaint manually. You can also use the format for sending a complaint through email.

Change the body part of the letter - by describing the exact error in your case.

FORMAT

Date: ......................

From

(Name of the Complainant)

(Full Postal Address)

(Phone Number)

(Email Id)

To

(Designation of concerned officer)

(Department Name)

(Name of the Telecom company)

(Full Address)

Sub: Complaint regarding excess bill amount for the month of ..............

Ref: Postpaid mobile no. ..................

Dear Sir,

I am a resident of .....(your full address)...... I have been using your company's mobile no. ............., which was obtained in my name, for the last few years. I am surprised to have received the current month bill for this mobile number with such excessive billing amount.

Please note the following details about my mobile number for your reference and verification.

Mobile no.: ...............
Connection: Postpaid
Current active Plan details: ...................
Bill for the month of: .............
Bill number: ................
Bill amount: ...............

My monthly telephone bill amounts generally range between Rs. ........ to Rs. ......... As you can see the bill amount as mentioned above is almost three times of my regular bill amount.

I have gone through the bill copy in detail and I noticed that I have been excessively charged for STD calls, which I have never even made in that month. Kindly verify this at your end. I am absolutely sure that I have not made any STD calls at all last month.

Therefore, I request you to kindly provide me a corrected bill for last month so that I can make the payment and continue to use the service. In case you do not correct this error, I shall be bound to lodge this case in appropriate consumer or legal forum and I will also discontinue your company's phone connection.

I hope you will attend to my complaint urgently and resolve it at the earliest possible.

Enclosed herewith a photocopy of the concerned bill for your ready reference.

Thanking you in advance!

Yours faithfully,

  (sign)

(Name of the Complainant)

Encl.: A/a

Employment Verification Letter from Previous Employer Sample

At the time of applying for a new job, after the interview once the job offer is received, the new company would ask for copies of salary slips and letter of appointment or appraisal from previous company.

Once the candidate provides the copies of those, the next step is to verify the same (designation and income details) with the previous employer of that person.

While some of the companies do this verification, some do not. And, some do it only for selected cases of employees.

Employment verification letter is provided by the previous employer only after receiving a request from the new employer for issuing the same.

Here's a format for confirmation from previous employer. Add any additional info as may be asked for by the new employer for confirmation.

FORMAT

Ref: ................

Date: ..............

To

(Name of the Officer)

(Designation - Department)

(Name of the Previous Company)

(Address)

Sub.: Employment details confirmation for (Name of the ex-employee)

Dear Mr. ...........,

We have received your letter no. ......... dated ......... wherein you have sought some details of our company's ex-employee Mr. .............. We hereby confirm the following details about his employment details in our company as per our records.

Full Name: .................

Father's name: .............

Date of birth: ...................

Duration of employment: ....years ...months

Date of joining: ...................

Date of leaving: ..................

CTC p.a. at the time of separation: ................

Last 3 months salary drawn: Month #1 - ....... Month #2 - ....... Month #3 - ........

Designation: ...............

Department: .....................

We further confirm that the behavioral conduct of Mr. ............... during the period of employment was satisfactory. We wish him all the best for his future endeavors.

We hope the above information will be sufficient as required at your end.

Sincerely,

   signature

(Name of the Officer)

(Designation)

(Department Name)

Apology letter from company to customer for complaint on goods

One of the qualities of being a good company is to serve the customers in the best possible ways including providing great quality products or services, good logistics - making sure deliveries are made on time, good maintenance services in a timely manner, addressing the customer grievances adequately, etc.

When a customer complains about the product either because of receiving damaged product or wrong products or products missing, etc., then the company will have to provide the customers with the replacements or right products as ordered.

But this effort from the company side is just not enough to satisfy a disappointed customer. Something more needs to be done by the company viz. providing a complimentary gift along with the originally ordered products, sending an apology letter to the customer, in some cases extra monetary compensations are also given.

An apology letter must be carefully drafted so that nowhere in it the customer is blamed for the damage of goods or other issues, which might obviously hurt his feelings and he may take the matter to court or other legal forums for additional compensation.

FORMAT

Date: ...............

To

(Name of the Customer)

(Full Address)

(Tel. No.)

(Email id)

Sub.: Apology for delivery of damaged goods

Ref: Your letter of complaint dated ..............

Dear Sir/Madam,

We are in receipt of your complaint letter dated ............ wherein you have mentioned about the goods, you had earlier ordered by bill no. ........... dated ........, were received in defective form which was delivered on (date). We deeply regret the inconvenience that it must have caused to you. We are sincerely apologizing for the same.

You would appreciate despite of all the efforts made by our company in making sure the deliveries of goods are made in good condition to the customers, sometimes inevitably the goods get damaged in transit. Though these are very rare cases and one of them was unfortunately in your case.

In order to make it up to you, we are again sending the goods you had ordered through one of the reputed logistic companies for reaching you at the earliest possible. We have also taken the liberty to send you some complimentary gifts along with it. Hope they are acceptable to you.

We once again apologize for the trouble. We promise to be even more careful in handling our logistics.

Looking forward to stay connected with you. Have a nice day!

Yours faithfully,

For (Name of the Company),

  signature

(Name of the Officer)

(Designation)