Cheque Book not received - Complaint Letter to Bank (Sample)

Now-a-days, requesting for a new cheque book is made much easier by giving the request facility in the online Net-banking services or official Apps of the bank. However, these banks continue to accept new cheque book issuance requests in physical application forms at their branches.

Whereas many other banks have not yet given the option in their net-banking site or app, they are still accepting requests for new cheque book in physical forms.

If you have applied for new cheque book from your bank, but there has been an undue delay in receipt of the cheque book, then you should enquire about the status of your application by calling the customer care number of the bank or by visiting the branch of the bank or you can write a complaint letter to the bank about the matter.

FORMAT

Date: ..................

From

(Name of the Account holder)

(Full Postal Address)

(Contact No.)

To

The Manager

(Name of the Bank)

(Address)

Sub.: Non-receipt of new cheque book

Ref: New Cheque Book Request Reference No. ..................

Dear Sir/Madam,

I am having a savings account in your bank at ........ branch, bearing account number ..................... I have requested for the issuance of a new cheque book by submitting the required 'New Cheque Book Request' form at your branch on (date), please note the form submission acknowledgement no. .....................

It has been over .... days but the cheque book has not yet been received. I am very disappointed with such undesired delays by your bank in meeting a simple request of mine. From last ... days, I have not been able to issue cheques to the parties where the money is due or committed to be paid. This is causing me tremendous inconvenience.

I hope that you will take my complaint seriously and attend to the matter immediately without fail.

Thanking you!

Yours faithfully,

  (signature)

(Name of the Account Holder)