Change of Office Address Intimation Letter to Clients Customers

Informing the customers about change of office address could happen in two ways:

1) either to inform them after all activities on the shifting of office is completed; or

2) before the actual relocation of office but after the final decision on shifting is taken.

If you are quite sure about the shifting after the decision is taken and if some actions have already been initiated viz. giving advance security deposit amount on the leased office, then it would be advisable to intimate the customers and other parties also in advance so that after the date of shifting they would not come to the old office at all.


Otherwise if you are intimating about the change after the actual shifting of office, then by the time they receive the intimation, some customers might have come and returned from the old office. It would cause them unwanted inconvenience which wouldn't look good on your business reputation.

You can use the following format after filling in the necessary information in it. Modify/add any more info as you may feel appropriate.

FORMAT

Date: ................

Ref: ................

To

(Name of the Customer)

(Full Postal Address)

Sub: Change of address of our office at .............(locality)

Dear Sir/Madam,

Greetings! Hope you are doing well.

We would like to inform you that our XYZ branch office which was/is situated at .......(full address) until (date), has been/would be relocated on (date) to the following new address:

...................

......................

...........................

Kind request to please update the above mentioned new address of our XYZ branch office in your records for all communication purposes.

We regret any inconvenience that it may have caused to you.

We look forward to meeting you at our new office and serve you better in our services.

Kindly get in touch with our executive Mr. ............... at tel. no. ..........., email ................... for any kind of queries in this matter.

Have a nice day/evening!

Thanking you for your cooperation!

Yours faithfully,

  (signature)

(Name of the Officer/Partner/Proprietor)

(Designation)

(Name of the Company/Business/Firm)